- Do I need to already own a car?
- No. RideOn fleets provide the vehicle. You pay an agreed deposit and then a daily or weekly Target — the rest of what you earn is yours.
- What happens if I don't sign up online first?
- You can't skip the queue — every driver is verified by a Fleet Admin before they can sign in to the app. Applying here is what starts that process.
- Is the Target negotiable?
- Targets vary by vehicle and are agreed with your Fleet Admin before you sign — you'll see the exact number in your Agreement before you e-sign it.
- What if I fall behind on a payment?
- You'll hear from your Fleet Admin well before anything drastic happens — the process is staged and every notice is on record, consistent with Ghana's hire-purchase rules.
- Can I choose which vehicle I drive?
- Your Fleet Admin matches you to a vehicle based on what's available and your Target preference, and talks it through with you before you sign anything.
- What if the vehicle breaks down?
- Report it from the app the moment it happens — your Fleet Admin sees it immediately, and who covers the cost (you or the fleet) is settled per the fault, not guesswork.
- How do I make a payment?
- Straight from the app with Mobile Money — every payment is logged instantly, so your balance is always accurate and there's never a dispute over what you've paid.
- Is there a real contract?
- Yes — your Agreement covers the Target, deposit, and terms in plain language, e-signed by you and countersigned by your Fleet Admin before you get the keys.